Legal

Terms of Service

Last updated: 26 May 2026

These Terms of Service (“Terms”) form a binding contract between you (“you”, “user”) and Matthias Blank (“we”, “us”), a natural person operating the Vantage Insights service (the “Service”) as a Swiss sole proprietor. Full operator details are listed in our Impressum. By creating an account or using the Service you accept these Terms. If you do not accept them, please do not use the Service.

1. The Service

Vantage Insights is a subscription publication on European power markets. It provides editorial briefings, live and historical market charts, a news feed, a community, and related tools. We continuously develop the Service, so individual features may be added, changed, or removed over time. Material removals will be announced in advance to subscribers.

2. Account, eligibility and security

To use most parts of the Service you must create an account. You must be at least 16 years old, provide a working email address, and choose a password of at least ten characters. You are responsible for keeping your credentials confidential and for all activity on your account.

We may suspend or terminate an account that is in breach of these Terms, that is used to abuse the Service, or that we are legally required to remove. Where possible we will explain the reason and give you a chance to fix the issue first.

3. Plans, pricing and billing

The Service is offered in a Free tier and a paid Vantage Insights Proplan. Pro is available on two billing cadences:

  • Monthly — CHF 19.90 per month, billed each month in advance.
  • Yearly — CHF 190.00 per year, billed once per year in advance.

Prices are shown in Swiss francs (CHF). The operator is below the CHF 100,000 Swiss VAT registration threshold (Art. 10 MWSTG), so the prices listed are gross prices and no Swiss VAT is added at checkout. If your local law requires consumption tax on cross-border digital services, that tax may be added at checkout and shown on your invoice. Payments are processed by Stripe; your card data is sent directly to Stripe and is never stored on our servers.

Subscriptions renew automatically at the end of each billing period until you cancel. You can cancel at any time from your account page, with effect at the end of the current paid period; you keep access to the paid features until that date. We do not pro-rate refunds for partial monthly periods. See our Refund Policy for the 14-day money-back rule on annual plans and the limited circumstances in which we issue other refunds.

If we change the price of a plan, we will tell you by email at least 30 days before the change applies to your subscription. If you do not accept the new price you can cancel before it takes effect; otherwise the new price applies from your next renewal.

4. Right of withdrawal (14 days)

Swiss law does not grant a general statutory right of withdrawal for online subscriptions comparable to Art. 40a of the Swiss Code of Obligations. As a matter of policy, however, we grant you a voluntary 14-day right of withdrawal on first-time annual subscriptions: if you tell us within 14 days of starting an annual plan that you wish to withdraw, we will refund the full subscription fee. You can exercise this right by sending an email to hello@vantage.energy. The right does not apply to monthly subscriptions, to renewals, or once the annual plan has been used for more than 14 days.

If you are a consumer in the EU/EEA or the UK, your local mandatory consumer-protection rules continue to apply where they are more favourable to you. By starting an annual subscription and using the Service immediately, you expressly consent to begin performance of the digital service before the end of any statutory withdrawal period; this consent does not affect the voluntary 14-day refund described above.

5. Acceptable use

You agree not to use the Service to:

  • break the law, infringe intellectual-property rights, or harm other users;
  • scrape, mirror, frame, or redistribute substantial parts of our content;
  • circumvent paywalls, rate limits, or any technical protection of the Service;
  • send spam, malware, or unsolicited commercial communications;
  • interfere with the operation, security, or integrity of the Service;
  • impersonate another person, or post comments or community content that is unlawful, defamatory, hateful, harassing, or otherwise abusive.

Our content (text, charts, code, design) is protected by copyright. You may read it, share short excerpts with attribution and a link, and use the charts internally inside your organisation. You may not republish substantial portions, train machine-learning models on our content, or use it to build a competing product without our prior written permission.

6. User-generated content

Comments, community posts, and similar content you submit remain yours. By submitting them you grant us a worldwide, royalty-free, non-exclusive licence to host, display, and moderate them on the Service. We may remove user-generated content that violates these Terms or applicable law; repeat or serious violations may lead to account suspension.

7. No financial or investment advice

Vantage Insights is editorial and analytical content. It is not investment advice, trading advice, or a recommendation to buy, sell, hedge, or hold any security, commodity, contract, or position. Power-market data carries inherent uncertainty; charts can be wrong, late, or revised. You are solely responsible for any trading or business decisions you take, and you should consult your own advisers and verify data with primary sources before acting on anything you read here.

8. Service availability and changes

We work hard to keep the Service available, but we offer it on an “as is” and “as available” basis. We may perform maintenance, change features, or interrupt the Service when reasonably necessary. Planned interruptions of meaningful duration are announced in advance.

9. Liability

To the maximum extent permitted by Swiss law, our liability for damages arising out of or in connection with the Service is limited to direct damages caused intentionally or by gross negligence. We are not liable for indirect or consequential damages, lost profits, lost data, or trading losses. Nothing in these Terms limits any liability that cannot be excluded under Swiss law, including liability for personal injury caused by gross negligence or intent.

10. Privacy

Our processing of personal data is described in the Privacy Policy, which forms part of these Terms.

11. Changes to these Terms

We may update these Terms to reflect new features, legal requirements, or operational changes. Material changes will be announced by email to subscribers and shown on this page; the updated Terms apply 30 days after notice unless you cancel your subscription within that period. Non-material clarifications take effect immediately.

12. Governing law and place of jurisdiction

These Terms are governed by Swiss substantive law, excluding its conflict-of-law rules and the United Nations Convention on Contracts for the International Sale of Goods (CISG). The exclusive place of jurisdiction for any dispute arising out of or in connection with these Terms is the operator’s place of residence (Wohnsitz) in Switzerland, subject to any mandatory consumer-jurisdiction rules under Swiss law or under the law of the consumer’s habitual residence.

13. Contact

Contractual notices, support requests, and any other communication regarding these Terms: hello@vantage.energy. Postal address and company registration details are listed in our Impressum.